Telemedicine Supply Glitchy: “Major Lag Times”
Telehealth services have seen a 312 percent increase in demand from New York patients amid the coronavirus outbreak, Amwell spokesperson Holly Spring told CNBC News.
“The rate of use of telehealth … seems to be correlating with the movement and impact of the virus,” she said. “We are seeing low, moderate and high risk COVID-19 patients every day.”
Amwell has been working quickly to hire physician nurses in all 50 states to treat patients virtually. The company estimates patient visit volume is up 257 percent. In Washington, Amwell has seen a 700 percent increase in terms of the number of visits.